Transport and return
FREE shipping for orders of at least 799 lei*
In localities with external kilometers, Cargus will be used.
*exceptionțThere are current campaigns
The delivery time, if the product is in stock, is 1-3 days; otherwise, the delivery time can range between 5 and 14 days.
Orders placed by 3:30 PM will be shipped on the same day via courier.
The delivery is done with:
"Sameday" means that something is done or delivered on the same day it is ordered or requested.
Cargus is a Romanian courier company that provides delivery services for packages and parcels.
Delivery to a Locker - 11 lei*. Duration: 1-2 days
Payment by card or bank transfer - 12 lei*. Duration: 1-3 days
Cash on delivery - 15 lei*. Duration: 1-3 days
*îin the courier's area
** no external km
* orders placed on Friday will be delivered on Monday
*orders of sI'm sorry, but "â" is not a complete word or sentence. If you provide more context or additional text, I would be happy to help translate it for you.I'm sorry, but "mb" is not a complete sentence or phrase in Romanian. Could you please provide more context or clarify your request?ă can be translated to "a" in English.It seems like your message is incomplete. Please provide the full text that you would like me to translate from Romanian to English.ă can be translated to "a" in English. and Sundayă can be translated to "a" in English. They will be shipped on Monday.
The return of products is done exclusively through a fast courier company, which is chosen from any of those available on the market.
According to the current legislation, the withdrawal of one or more products (exclusively virtual ones) purchased through the... https://hipi.ro/en/ It is only the right of individual clients.
The returned product must be in the same condition as it was delivered (in the original packaging with all accessories, with intact labels and the accompanying documents). The return costs will be covered by the customer, and the refund of the product's value will be made within a maximum of 14 days from the return.
If you have chosen to receive a refund for the amount paid at purchase and the product you returned meets the return conditions, we will refund the money to the account specified by you in the return form. The funds will be visible in your account within a maximum of 14 calendar days.
The return parcels with cash on delivery are not being picked up !
If the product is returned in a condition where it can no longer be sold as new, we reserve the right to request a fee for restoring it to its original state (if possible) or to cover the price difference resulting from selling the product as second-hand. Additionally, at the customer's option, we can resend the product at their expense.
This clause applies according to. O.G. 130/2000, in case of purchasing products from the website https://hipi.ro/en/ using distance communication techniques, applying the definitions included in O.G. 130/2000 art. 2 refers to a specific article in a legal document in Romania. Unfortunately, without more context, it is difficult to provide a precise translation. If you could provide more information or context, I would be happy to help with the translation. lit.e.
We reserve the right to not accept the return of parcels without prior written notification.
We reserve the right to no longer honor orders from customers who have abused this possibility, having an excessive return rate from the total number of orders.
We do not accept delivery through Romanian Post, packages sent otherwise will not be processed and will be returned to the sender.
The return of an uncollected package by the customer will be paid for by Hipi Rox Click SRL, but it represents a financial loss equal to 2.1 times the shipping rate displayed in your order (the company covers the delivery, return of the package, and storage), a loss that must be recovered from the customer, either amicably or through legal action.
The client must transfer the amount into the bank account, through a postal order or another form of payment.
Incorrectly used or damaged products due to the buyer's fault will not be exchanged.
List of incidents and bad payers
This is a list of individuals and companies who: place false or test orders, do not reschedule orders, do not cancel orders in a timely manner, do not pick up packages from the post office, do not pay for goods, etc. Sanctions will be applied against them:
- sanctions: monitoring, payment penalties, advanced payment, warning to all collaborators, clients, and suppliers from both the country and abroad, posting their data on websites.
legal actions:
- complaints and reports to the police, recovery of material and moral damages in court, forced executions, etc.
Their complete identification is done using IP and email detection programs, combined with personal data obtained with the help and collaboration of the competent authorities in this regard.